Terms & Conditions

Above rates as of 02-04-2026.

* Rate is inclusive of GST at 18% as per norms of Govt of India.

* The chargeable weight is always the greater of the two: volumetric or the actual weight.

* Max weight for medicine shipments is limited up to 1 Kg and/or 3 months’ supply. Prescription and GST included purchase receipts are mandatory.

* Additional charges applicable for any domestic pickup.

* Excludes oversized and palletized shipments, and special products (electronics, liquids, homemade food, etc).

* We cannot push the ship requests to dispatch that are made after 1 PM IST or on Sundays or on India holidays; the same will be processed the next working day.

* Additional delivery charges applicable for remote international locations.

* The charges are not inclusive of the import duty at the receiving country. The same will vary from country to country and based on the product(s). Customer is responsible for paying any charges due to customs or duty

* Shipments that may require additional time include those containing items under review, hazardous materials or oversized packages & when additional export documentation is required.

* Please be aware that these rates are indicative, and additional charges could apply depending on the products and the country of delivery.

* The courier will be chosen according to your destination & the weight of the shipment. We're teamed up with the most trusted couriers such as DHL, FedEx, UPS & Aramex.

* For more details ,please refer to our FAQs and terms and conditions.