Terms & Conditions

Above rates as of 03-04-2025.

* Rate is inclusive of GST at 18% as per norms of Govt of India.

* The chargeable weight is always the greater of the two: volumetric or the actual weight.

* Max weight for medicine shipments is limited up to 1 Kg and/or 3 months’ supply. Prescription and GST included purchase receipts are mandatory.

* Additional charges applicable for any domestic pickup.

* Excludes oversized and palletized shipments, and special products (electronics, liquids, homemade food, etc).

* We cannot push the ship requests to dispatch that are made after 1 PM IST or on Sundays or on India holidays; the same will be processed the next working day.

* Additional delivery charges applicable for remote international locations.

* The charges are not inclusive of the import duty at the receiving country. The same will vary from country to country and based on the product.

* Shipments that may require additional time include those containing items under review, hazardous materials or oversized packages & when additional export documentation is required.

* The courier will be chosen according to your destination & the weight of the shipment. We're teamed up with the most trusted couriers such as DHL, FedEx, UPS & Aramex.

* For more details ,please refer to our FAQs and terms and conditions.